Lux

What Makes Us Unique :

Number of Passengers:

The Lux Travel Group has been providing unique, tailor-made luxury travel services for more than 40 years. We pride ourselves on our attention to detail when it comes to designing your perfect holiday, from VIP meet and greets, transfers, private jets, hotel bookings and yacht bookings to private guided tours and tickets for selected events.

Eight reasons to travel with us…

  • Expertise – our team have travelled the world checking and rechecking the destinations, hotels and experiences we offer to ensure we are providing perfection everytime. From the best food, beaches and must see attractions, our experts are constantly hunting down the newest and most unique experiences just for you.
  • Flexibility – we understand that plans change and therefore we ensure that we are on hand to take care of all arrangements for you.
  • Personal Relationships – we get to know our clients and their preferences and the level of customer care we offer is unmatched. The feedback we receive on a regular basis is a true testament to this.
  • Tailor made service – we provide a luxury end-to-end service from the first time you enquire, throughout your trip and after you return home.
  • Inspiration – if you are not sure about where you want to go, get in touch and we will be happy to talk through a range of options to suit you.
  • Negotiated Rates – due to our presence in the industry, we have exceptional bargaining power; often securing discounted first and business class tickets from major airlines. Additionally as part of the Virtuoso luxury travel network we can offer exclusive benefits and upgrades at thousands of luxury hotels across the globe. Our private jets department also benefits from heavily discounted rates.
  • Dedicated Team – our team are available 24 hours a day, 7 days a week and work tirelessly to ensure your trip is perfect. We have the deep-rooted knowledge and expertise to be able to anticipate your requests at every stage.
  • Concierge Services – We provide a full service from flight check-ins, transfers, hotels and villa bookings, meet and greets, private tours and excursions as well as restaurant and event reservations and tickets.

Our Exclusive Hotel Partner Benefits

Virtuoso

Upgrade on arrival, subject to availability.
Daily full breakfast, for up to two in-room guests.
Complimentary luncheon for two, once during stay (exclusive of beverages).
Early check-in/late check-out, subject to availability.
Complimentary Wi-Fi.
Food & Beverage or Spa Treatment (credit to be utilized during stay.)

Four Seasons

Daily full American breakfast for two people per bedroom, served in the hotel restaurant.
Food and beverage credit of USD100.
Upgrade of one category, based on availability at time of check-in (excluding signature suites, villas, and private residences).
Welcome note at check-in acknowledging you and your travel agency and the amenities that are being extended.
Complimentary basic Internet in all guest rooms, complimentary premium Internet in all suites.
Enjoy a complimentary arrival limousine transfer for all suite bookings.

Mandarin Oriental Fan Club

USD 100 Food & Beverage or Spa Credit, per room.
Daily American breakfast for two.
Personalized welcome amenity and note on behalf of agent from senior hotel management.
One category room upgrade, subject to availability at time of check-in.
Dedicated Fan Club Ambassador Team support at each of the Mandarin Oriental.
Priority waitlist clearance.

 

Belmond Bellini Club

Upgrade of one category, based on availability at time of check-in (excluding signature suites, villas, and private residences).
VIP welcome treats with a local taste.
Daily continental breakfast for two.
Welcome letter from the General Manager.
High-speed internet access is provided with any room type.
Up to 200 USD resort/hotel or onboard credit at Belmond Hotels, trains and cruises. Subject to terms and conditions.
A 500 USD gift voucher awaits you upon your return (valid with bookings for 5000 USD or more in room value or train/cruise/journey). Terms and conditions apply.

Starwood luxury privileges

Daily buffet breakfast for two guests.
Complimentary standard in-room internet access.
Upgrade on arrival, early check-in and late check-out which are all subject to availability.
Access to health club.
Complimentary standard in-room internet access.

Leading Hotels of The World

Daily full breakfast, for up to two in room guests.
Room upgrade, subject to availability at time of check-in.
Early check-in/late check-out, subject to availability.
Free use of the pool and gym.
WIFI.

Peninsula Club benefits

Exclusive Hotel Amenities
Daily full breakfast for up to two persons
“Peninsula Time” – Flexible check-in and check-out times
Room upgrade to the next category upon arrival
Upgraded welcome in-room amenities
Complimentary long-distance calls via VOIP in hotels at Hong Kong, Shanghai, Beijing, Tokyo, New York,
Chicago, Paris and Bangkok

Shangri-La The luxury circle benefits

  • Upgrade to the next room type category at the time of booking, subject to availability
  • Hotel credit of USD50/USD100  or 10% of average daily room rate, whichever is higher (once per stay)
  • Complimentary full breakfast for two, including in-room dining
  • A VIP welcome amenity
  • Joint welcome letter from the General Manager and Travel Advisor
  • Early check-in and late check-out, subject to availability
  • A strict-no walk policy and a priority waitlist clearance in sold-out hotels
  • Dedicated concierge personnel to handle all requests